PRIVACY POLICY

INTRODUCTION

Protecting your privacy matters greatly to us. We have developed this Privacy and Security Policy to inform you about the information we gather when you visit https://senang2u.com.my (the "Platform"), our reasons for collection, and our usage practices. This Policy also outlines our data security measures, your options for accessing and managing personally identifiable information you share with us, and related matters.

This Privacy and Security Policy operates under our Terms of Use. We may periodically update this Policy, with changes appearing on this page partially or completely. Reviewing this Policy regularly to stay informed of its content remains your responsibility.

Should you have questions concerning our Security & Privacy Policy, please reach out to us.

Within the context of this Notice:

• "Personal Data" refers to any information concerning commercial transactions that directly or indirectly relates to an identifiable individual or enables identification of that individual from such information independently.
• "Processing" encompasses collecting, recording, maintaining, storing, organizing, adapting, altering, using, referencing, retrieving, consulting, disclosing, transferring, or making data accessible to third parties, along with aligning, combining, correcting, erasing, destroying, or eliminating data.

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COLLECTION OF PERSONAL INFORMATION AND DATA

We gather details you supply during registration, combined with information we acquire through your service usage and visits to the Platform and accessible connected sites. This information may fulfill your information requests or your agreement to receive Platform communications, which can include electronic newsletters, postal mailings, notifications about new product launches, promotions, contests, and customer service communications regarding your placed orders.

When placing Platform orders, we collect your complete name, nationality, identification or passport numbers, residential or alternate addresses, contact numbers, email addresses, and billing, payment, and financial details. Without providing such information, we cannot process your purchases. We utilize this data to complete, support, and analyze your Platform purchases.

For payment transactions on the Platform, we collect credit card information, bank account details, and additional information necessary for transaction completion. This information facilitates your Services usage and enables verification and execution of financial transactions.

This information serves internal purposes and legal compliance requirements. It may be shared with our personnel and third parties involved in transaction completion (such as credit card providers), order delivery (including suppliers and shipping carriers), or Platform usage analysis and support.

Beyond the above, we may additionally collect information including but not limited to ethnicity, age, gender, language preferences, birth dates, Platform passwords, occupation, personal interests or preferences regarding language, products, or content, communication and marketing preferences, Platform activity information, device, browser, operating system and connection data, location, photographs or images, and all details shared on the Platform for these purposes:

• (a) communicating with you;
• (b) providing products and services to you;
• (c) addressing your inquiries or concerns;
• (d) operating, researching, developing, comprehending, providing, enhancing, customizing, supporting, diagnosing, troubleshooting, and marketing the Platform, our products, and services;
• (e) supplying information and updates regarding current and future promotions, industry developments, and offerings from us and selected third parties that may interest you through SMS, telephone, email, fax, postal mail, social media, and other suitable communication channels;
• (f) sending seasonal greetings periodically;
• (g) extending invitations to future membership, events, and promotions (if applicable);
• (h) monitoring, reviewing, and enhancing future membership, events, promotions, products, and services;
• (i) processing and analyzing your Personal Data and information individually or collectively with other individuals;
• (j) conducting market research, surveys, client profiling activities, planning, and statistical analysis internally and with Affiliates concerning current and future industry developments and offerings;
• (k) sharing Personal Data and information with auditors for internal audit purposes;
• (l) maintaining and improving customer relationships;
• (m) maintaining and updating internal records;
• (n) fulfilling internal administrative requirements;
• (o) detecting, investigating, and preventing fraudulent, harmful, suspicious, prohibited, or illegal activities;
• (p) enabling us and Affiliates to fulfill obligations;
• (q) meeting applicable legal or regulatory obligations and making disclosures required by applicable laws, regulations, directions, court orders, by-laws, guidelines, circulars, or codes;
• (r) enforcing or defending our and your rights under applicable laws, legislation, and regulations; and
• (s) fulfilling other purposes required for operating and maintaining our and our Affiliates' business operations.

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SOURCES OF YOUR PERSONAL INFORMATION AND DATA

We obtain your Personal Data and information from you directly and from various legitimate sources, including but not limited to:

• (a) information and data you provide to the Platform;
• (b) materials, images, pictures, photos, and documents you upload to the Platform;
• (c) information and data entered into the Platform;
• (d) your provision of Personal Data and information at events we or our Affiliates sponsor or organize;
• (e) your participation in our questionnaires and surveys;
• (f) your voluntary sharing of materials about your Personal Data and information;
• (g) lawyers, consultants, auditors, accountants, bankers, and other parties with whom you or we conduct business; and
• (h) other written or verbal communications between you and our authorized agents and Affiliates.

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IMPLICATIONS OF DECLINING TO PROVIDE PERSONAL INFORMATION AND DATA

Should you decline to provide consent or subsequently withdraw consent for Processing your Personal Data and information, we will be unable to deliver our products or services to you or permit Platform access.

Please note that failing to provide Personal Data or information may result in, among other consequences:

• (a) our inability to communicate with you regarding products or provide requested services;
• (b) your or our inability to fulfill legal or statutory obligations;
• (c) your inability to utilize our products, services, or the Platform;
• (d) our inability to provide updates about our latest launches, promotions, services, or available products.

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COLLECTION OF TECHNICAL INFORMATION

The Platform employs cookies to track shopping cart contents and remember you upon return visits. Cookies are minute files stored on your computer when visiting specific web pages, recording your preferences. They cannot harm your computer and contain no personal or private information. Accepting cookies is necessary for completing Platform purchases.

During Platform browsing, we may collect navigational and click stream data showing visited pages and feature usage duration. This information will not reveal your identity or link to you personally. We use this data to complete, analyze, and support your Platform purchases and usage, comply with legal requirements, and determine Affiliate commissions.

We may engage third-party advertising companies for ad serving. These companies may use cookies and action tags for measuring advertising effectiveness. Information these third parties collect through cookies and action tags is completely anonymous.

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SHARING PERSONAL AND TECHNICAL INFORMATION

We treat your privacy seriously. We share your Personal Data or information only when necessary for order completion (such as submitting addresses to suppliers or shipping carriers) or fulfilling legal requirements when we believe such action is warranted.

We may disclose your Personal Data or information when necessary for legal rights protection, when information relates to actual or threatened harmful conduct, or when we have good faith belief that action is necessary to (1) comply with legal requirements, governmental orders, court orders, or legal processes served upon us, or (2) protect and defend our property or rights, Platform users, or the public. This includes information exchange with other companies and organizations for fraud and credit risk protection. If we file for bankruptcy or merge with another company, we may sell information you provided to the Platform to a third party or share your Personal Data or information with the merged company.

We will not share, sell, rent, or trade your Personal Data or information with other parties except as outlined below:

We may share your Personal Data or information with our Affiliates and their employees, your immediate family members or emergency contacts notified to us periodically, individuals under confidentiality duties who have agreed to maintain your Personal Data or information confidentially, parties in connection with legal proceedings or prospective legal proceedings, our auditors, consultants, accountants, or other financial or professional advisers, data centers or servers within or outside Malaysia for data storage, payment channels including financial institutions, government agencies, statutory authorities, industry regulators and similar authorities, individuals, authorities, or regulators to whom we are permitted or required to disclose according to contractual obligations with third parties or under applicable laws, and the general public when you become a contest winner by publishing your name, photographs, and other Personal Data or information without compensation for advertising and publicity purposes.

Authorized Third-Party Service Providers

We may share your Personal Data or information with Authorized Third-Party Service Providers. We deliver services and products through third parties. These "Third Party Service Providers" fulfill functions on our behalf, such as sending and distributing administrative and promotional emails. We may share your Personal Information with Service Providers to fulfill orders, deliver packages, send postal or email communications, administer contests or sweepstakes, remove duplicate information from customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the Platform, troubleshoot, and provide customer service.

Business Transfer

We may share your Personal Data or information during a Business Transfer. Like any business, we could merge with or be acquired by another company. Should this occur, the successor company would acquire information we maintain, including Personal Data or information. However, Personal Data or information would remain subject to this Privacy Policy.

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EXTERNAL LINKS

The Platform may contain links to other websites. We bear no responsibility for these sites' privacy practices or content. This Privacy & Security Policy applies exclusively to information collected on the Platform.

For clarification, even if these sites are affiliated with us, we exercise no control over them, as each may maintain separate privacy and data collection practices independent of us. Therefore, we bear no responsibility or liability for these linked sites' content, security arrangements (or lack thereof), and activities. These linked sites exist solely for your convenience, and you access them at your own risk.

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SECURITY MEASURES

We provide secure web pages for collecting certain user information and store certain data in encrypted format. We implement reasonable technical and management practices to help safeguard the confidentiality, security, and integrity of data stored on our systems. While no computer system offers complete security, we believe Platform-implemented measures reduce security problem likelihood to levels appropriate for involved data types.

Our servers utilize Secure Sockets Layer (SSL), encryption technology compatible with Microsoft Internet Explorer, Firefox, Safari, and AOL's browser, ensuring only the Platform can access customer personal information.

We generally maintain user data on our servers or archives for periods we deem reasonable. We may adjust this practice according to changing requirements. We may retain other data for extended periods if legally required. Additionally, information posted in public forums (such as frequently asked questions, article comments, or product reviews) could remain in the public domain indefinitely.

Notwithstanding the above, exercise caution when sharing your personal information and authentication or security details (such as passwords, credit card information, transaction details) outside the Platform.

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YOUR AGREEMENT TO THIS POLICY

By utilizing the Platform, you agree to this Privacy and Security Policy. Our Terms of Use supersede any conflicting Policy provisions. We may modify our Privacy and Security Policy by posting updated policy versions on this page, which reviewing frequently remains your responsibility.

Please carefully review the following Terms of Use before using the Platform. Your Platform use constitutes agreement to follow these rules. We reserve the right to modify, alter, or update these Terms at any time without notifying you. You agree to be bound by any modifications, alterations, or updates. You acknowledge that reviewing and checking this Privacy and Security Policy frequently for updates or changes remains your responsibility. If you disagree with any Terms, refrain from using the Platform.

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ADDITIONAL PRIVACY MATTERS

Minors

Individuals under 18 years may not use the Platform. We do not knowingly collect personal information from anyone under 18, and no Platform section is designed to attract individuals under 18. The Platform does not sell products for children's purchase. In certain instances, we sell children's products for adult purchase.

By accessing or using the Platform, you confirm and warrant that you are 18 years or older and capable of understanding and accepting this Privacy and Security Policy's terms.

We bear no responsibility for losses, damages, and claims suffered by minors or their parents or legal guardians arising from Platform usage or access through age misrepresentation, as preventing minors under their care from accessing the Platform remains a parent's or legal guardian's responsibility.

Public Areas

We may provide areas on our platform where you can publicly post information about yourself, communicate with others through discussion boards or blogs, or review products and submit media content. This information may be accessible by other consumers and companies and may appear on other websites or web searches, meaning this information could be read, collected, and used by others. For example, posting your email address with a public review may result in unsolicited messages. We exercise no control over who reads your postings or what other users do with information you voluntarily post, so exercise caution when posting personal information. We obtain user consent to post their names along with reviews.

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UPDATING YOUR PERSONAL INFORMATION AND DATA

Maintaining accurate and complete Personal Data or information you provide remains important for Platform usage continuation and Services provision. You bear responsibility for informing us of Personal Data or information changes, or when believing Personal Data or information we maintain about you is inaccurate, incomplete, misleading, or outdated.

You can update your Personal Data or information anytime by accessing your Platform account.

We may take steps to share your Personal Data or information updates with third parties and Affiliates with whom we have shared your Personal Data or information if such information remains necessary for above-stated purposes.

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YOUR RIGHTS REGARDING ACCESS, CORRECTION, AND PROCESSING LIMITATION OF PERSONAL INFORMATION AND DATA

You may request access to your Personal Data or information and obtain copies by submitting written requests at any time. If you believe your Personal Data or information is inaccurate, misleading, incomplete, or outdated, you may submit written correction requests.

If you wish to stop receiving notifications and marketing materials from us or request we cease Processing your Personal Data or information in specific manners, you may submit written requests for such Processing restrictions. We will make reasonable efforts to comply with your requests. However, we may refuse compliance under circumstances permitted by law.

Any above-mentioned requests, inquiries, or complaints regarding your Personal Data or information may be submitted to us in writing at:

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DATA ACCURACY

We advise initiating reviews of your Personal Data or information. Upon receiving your written correction requests for Personal Data or information, we will take reasonable steps to rectify inaccurate, incomplete, or outdated Personal Data or information unless we consider justifications exist for refusing compliance with your requests.

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GENERAL PROVISIONS

You will be deemed to have consented to allow us to collect, record, maintain, store, process, and handle your Personal Data or information until we receive written notice to the contrary from you.